Profile Summary

Systems and Cloud Administrator with around 7 years running Windows Server, IIS and VMware infrastructure in 24x7 production environments, including 3+ years in vulnerability management and SOC operations. Experienced across AWS provisioning, ESXi cluster administration, F5 and IIS-based load balancing, SQL Server administration, SSL/TLS certificate lifecycle and PowerShell automation. Comfortable owning high-severity incidents end to end — triage, root cause analysis, remediation and documentation — while maintaining secure, reliable and highly available application infrastructure.

7+ Yrs · Systems & Cloud 3+ Yrs · Security AWS · VMware IIS · F5 · SQL Qualys · SOC

Professional Experience

System Administrator
Nov 2022 – Present
eProductivity Software (ePS) India Pvt Ltd
VMwareAWS QualysSOCSQL Server
  • Administer VMware ESXi clusters across Production, QA and Development environments, including host provisioning, storage allocation, VM lifecycle management and live migrations.
  • Provision and operate AWS infrastructure including EC2, S3, RDS, OpsWorks stacks and CloudWatch alarms supporting business-critical applications.
  • Own OS patching and vulnerability remediation through Qualys, working scan findings to closure and reducing critical and high-severity exposure across the Windows estate.
  • Act as SOC analyst on Security Onion: monitor alerts, triage and investigate suspicious activity, and escalate confirmed incidents with documented analysis.
  • Manage the full SSL/TLS certificate lifecycle and application-level security configuration for internal and customer-facing services.
  • Handle SQL Server administration including user permissioning, backup and restore operations, and production query support.
  • Automate deployments, IIS administration and recurring maintenance with PowerShell, reducing manual effort on repeat tasks and configuration drift.
System Administrator
Dec 2020 – Nov 2022
EFI (Electronics for Imaging)
VMwareQualys Security OnionF5 BIG-IPSCCM
  • Administered VMware private cloud and ESXi clusters end to end — host additions, storage expansion, VM migrations and capacity planning.
  • Partnered with the Qualys security team to drive vulnerability remediation across Windows infrastructure, closing findings within agreed SLA windows.
  • Ran SOC operations on Security Onion, performing event analysis, incident response and escalation of security events.
  • Led quarterly DR drills for cloud-hosted application servers, validating failover procedures and recovery objectives and documenting gaps.
  • Configured and maintained F5 load balancers for application high availability and delivered monthly Windows patching cycles via SCCM.
  • Performed SQL Server administration including schema creation, access management, scheduled backups and restores.
  • Administered SSL certificates and built PowerShell tooling to automate repetitive administrative and reporting tasks.

Professional Experience (Continued)

Software Engineer — Application Infrastructure
Feb 2020 – Oct 2020
Ocwen Financial Solutions Pvt Ltd
Financial ServicesIIS F5 BIG-IPZabbixWindows
  • Supported daily operations of enterprise application infrastructure in a regulated financial-services environment running 24x7.
  • Served as application architecture consultant, advising delivery teams on hosting design and deployment approach for new and migrated applications.
  • Owned Sev1 and Sev2 incident response, driving high-priority outages to resolution and producing root cause analyses and preventive actions.
  • Migrated web and database systems from Windows Server 2008 to Windows Server 2016 and cloud hosting, retiring end-of-life infrastructure.
  • Administered IIS at depth — application pools, crash-rule configuration and w3wp.exe analysis to resolve recurring application failures.
  • Managed F5 BIG-IP configurations, Windows server patching, and SSL certificate renewals and installations.
  • Built Zabbix application monitoring from setup onward, and supported monthly releases and scheduled change windows.
  • Administered internal service-management and hosting tools including CA Service Desk Manager (CASDM), CMS and BIG-IP.

Technical Capability

Cloud

  • AWS EC2, S3, RDS
  • Lambda, VPC, Route 53
  • CloudWatch, OpsWorks

Infrastructure

  • VMware ESXi & vCenter
  • Hyper-V
  • VM migration & capacity

Web Servers

  • IIS 7.x/8.x
  • Application Pools
  • ARR, URL Rewrite

Security

  • Qualys VM & patching
  • Security Onion
  • SOC monitoring & triage

High Availability

  • F5 BIG-IP
  • IIS ARR
  • DR & failover testing

Automation

  • PowerShell
  • Deployment scripting
  • Scheduled automation

Key Strengths

Production Infrastructure

24x7 Windows, IIS and VMware administration across production, QA and development environments.

Vulnerability Remediation

Qualys-driven vulnerability remediation, patching and closure of critical and high-severity findings.

SOC Operations

Security Onion monitoring, suspicious-activity investigation, incident analysis and escalation.

High Availability

F5 BIG-IP, IIS ARR, clustering, disaster recovery planning and failover validation.

Incident Management

Sev1/Sev2 ownership, triage, root cause analysis, remediation and preventive actions.

Automation

PowerShell tooling for deployments, IIS administration, recurring maintenance and reporting.

Career Snapshot

7+ YearsSystems & Cloud Administration
3+ YearsVulnerability & SOC Operations
24x7Production Infrastructure Support
Sev1 / Sev2High-Severity Incident Ownership
Multi-PlatformWindows · Linux · VMware · AWS
SecurityQualys · Security Onion · SSL/TLS

Technology Matrix

Systems & Virtualization

  • Windows Server 2008–2019
  • VMware ESXi and vCenter
  • Hyper-V and private-cloud administration
  • VM lifecycle, migration and storage allocation
  • Capacity planning and infrastructure maintenance

Web & Application

  • IIS application pools and troubleshooting
  • Reverse proxy, URL Rewrite and ARR
  • Apache and Tomcat
  • F5 BIG-IP application load balancing
  • SSL/TLS certificate installation and renewal

Security & Monitoring

  • Qualys vulnerability management and patching
  • Security Onion SOC monitoring and triage
  • Zabbix and SiteScope monitoring
  • Risk assessment and security hardening
  • Incident analysis and escalation

Cloud & Database

  • AWS EC2, S3, RDS, Lambda, VPC
  • Route 53 and CloudWatch
  • Microsoft SQL Server administration
  • PostgreSQL permissions and query support
  • Backup and restore operations

Education

Bachelor of Computer Science & Engineering

2016 — Priyadharshini Institute of Technology, Andhra Pradesh

Professional Profile

Vijay Kumar Avula

Systems & Cloud Administration · Information Security · Infrastructure Operations

  • CoreWindows Server & IIS Administration
  • CloudAWS Infrastructure & CloudWatch
  • VirtualizationVMware ESXi & vCenter
  • SecurityQualys & Security Onion Operations
  • AvailabilityF5, IIS ARR & DR / Failover

Key Contributions

  • ✓Infrastructure AdministrationManaged VMware ESXi clusters, Windows infrastructure and business-critical AWS services across production, QA and development environments.
  • ✓Security OperationsPerformed Qualys vulnerability remediation and Security Onion SOC monitoring, investigation and escalation.
  • ✓High AvailabilityConfigured F5 load balancing, IIS ARR and participated in DR drills and failover validation for application platforms.
  • ✓Incident ResponseOwned Sev1 and Sev2 incidents through triage, resolution, RCA and preventive-action documentation.
  • ✓AutomationBuilt PowerShell tooling to automate repetitive administration, deployment, reporting and maintenance activities.
  • ✓Database SupportSupported SQL Server schema, permissions, backups, restores and production query operations.